Policies & Rules

Legal declaration and privacy policy

Latest update date: 30 06 2018

Hint clause

Your trust is very important to us. We know the importance of personal information to you. We will take the corresponding safety measures according to the laws and regulations and try to protect your personal information. In view of this,Nanowin online business service providers (or "we") formulate the "legal declaration and privacy policy" (hereinafter referred to as "this policy / privacy policy") and remind you:

This policy applies to the products or services of Nanowin Online Mall. This policy also applies to the Department's products or services, such as the products or services provided by the Nanowin online business city (such as the direct Nanowin membership account) provided by our affiliated company (the scope of the definition section). However, this policy also applies to the Department's sub products or services.

It is important to note that this policy does not apply to the services you provide in the other third directions, nor is it applicable to products or services that have set up separate legal declarations and privacy policies in the nave online business city.

Before using the products or services of Nanowin online business, be sure to carefully read and understand the policy carefully and use the related products or services after confirming the full understanding and agreement. Once you begin to use the products or services of Nanowin Online Mall, you fully understand and agree with this policy. If you have any questions, opinions or suggestions for the content of this policy, you can contact us through the various types of contact (https://www.nanowin.com.cn) provided by the Nanowin online mall.

The first part of the definition

Nanowin Online Mall: Nanowin Online Mall (domain name nanowin. com. cn) website and mobile phone client.

Personal information: a variety of information recorded in electronic or other ways that can be used alone or in combination with other information to identify the identity of a particular natural person or to reflect the activity of a specific natural person.

Personal sensitive information: including identity card number, personal biometric information, bank account, property information, track track, transaction information, and personal information of children under 14 years of age (containing).

Personal information deletion: refers to the removal of personal information in the system involved in the implementation of daily business functions, so that it can not be retrieved and accessed.

Second part of the legal statement

Ownership of rights

All the rights of all products, technologies, software, programs, data and other information (including text, icons, pictures, photos, audio, video, graphics, color combinations, layout design, etc.) in the Nanowin online mall (including copyright, trademark, patent, business secretaries) Confidential and other related rights) are categorized by the online mall service providers and/or their affiliates. Without the license of the Nanowin online business city service provider and / or its associated company, no person may use any content in the Nanowin online business in such ways as monitoring, copying, spreading, displaying, mirroring, uploading, downloading, etc. through robots, spiders and other programs or equipment.

Nanowin's "Nanowin", "Nanowin" and other characters or signs, as well as the other logo, emblem, products, and service names of the nave online business city are the trademarks of the Nanowin online business city service provider and / or its associated company in China and other countries, such as any use needs of publicity, display, etc., you have to get The authorized service providers and / or affiliates of the online mall are authorized in advance.

Liability limitation

In view of the nature of the information release service provided by the Nanowin online mall, the store and commodity information (including but not limited to store name, company name, contact and contact information, description and description of the product, related pictures, video and so on) on the nave online mall is provided and uploaded on its own. Nanowin online mall service providers have agreed otherwise, and will be clear with you in the relevant agreements or other legal texts.

The works (including the forum) reproduced by the Nanowin online business city (including the content of the forum) do not mean that we agree with their views or have confirmed the authenticity of their content out of the purpose of transmitting more information.

Intellectual property protection

We respect intellectual property rights and oppose and combat violations of intellectual property rights. If the intellectual property right holder considers the content of the Nanowin online business city (including but not limited to the commodity information issued by the Nanowin online commercial city users) to infringe its legitimate rights and interests, it may contact the customer's service to make a complaint, and we will handle it in time after receiving the qualified Notice of the intellectual property rights holder according to the relevant laws and regulations and the rules of the platform.

The third part of privacy policy

This Privacy Policy part will help you understand the following:

1. How do we collect and use your personal information

2. How do we use Cookie and the same technology

3. How do we share, transfer and disclose your personal information publicly?

4. How do we protect your personal information

5. How do you manage your personal information

6. How do we deal with minors' personal information

7. How does your personal information shift around the world

8. How to update the right to privacy policy

9. How to contact us

1. How do we collect and use your information

We will collect and use your personal information for the purpose of this policy:

(1) Help you to become a member of our member

To become our member so that we can provide you with member services, you need to provide your cell phone number, e-mail address and create username and password. If you only need to browse, search and other basic services, you do not need to register as our members and provide the above information.

In the registration process, if you provide the following additional information to complete the personal information, it will help us to provide you with a more personalized service, such as the member's birthday privileges: your real name, sex, birth date, residence, and your own real picture. But if you do not provide this information, it will affect the use of personalized membership services, but it does not affect the basic browsing, search, and purchase capabilities of the products or services of the Nanowin  online mall.

When you take the initiative to cancel your account, we will make anonymous or delete your personal information as soon as possible according to the requirements of applicable laws and regulations.

(2) Display and push goods or services for you

In order to improve our products or services and provide you with personalized information search and transaction services, we will extract your browsing, search preferences, behavior habits, location information and other features based on your browsing and search records, device information, location information, order information, and indirect crowd portraits based on feature labels. And display and push information.

If you do not want to accept the commercial advertisement we sent you, you can cancel it at any time through the corresponding product unsubscribe function.

(3) Provide you with goods or services

1, The information you provide to us

To facilitate delivery of goods or services to you, you need to provide consignee's name, receipt address, zip code and consignee's telephone number. If we entrust third directions to deliver, we will share the above information with the third party after obtaining your consent. If you refuse to provide such information, we will not be able to complete the related delivery service.

In order to complete the transaction, you may need to provide the Alipay account and choose the way of payment so that we can understand the state of your payment.

You can order goods or services for others by Nanowin online mall. You need to provide the personal information of the actual subscribers. You need to make sure that you have obtained the authorized consent before you provide the personal information of the actual subscribers to the Nanowin  online store.

2. We collect information in your service process.

In order to provide you with more page display and search results that fit your needs, understanding of product compatibility, and identifying abnormal account status, we gather information about the services you use and how you use it and relate these information, including:

Device information: we will receive and record the equipment related information (such as device model, operating system version, device settings, unique device identifier, and other software and hardware features), and location information (such as IP address, GPS) based on the specific authority you have granted in the installation and use of the software. Location and sensor information such as WLAN access point, Bluetooth and base station which can provide relevant information.

Log information: when you use the products or services provided by our website or client, we will automatically collect the detailed usage of your service to us as the storage of the web log. For example, your search query content, IP address, type of browser, telecom operator, language used, access date and time, and the web pages you have visited.

Note that separate device information, log information and so on are unidentities of specific natural persons. If we combine this kind of non personal information with other information to identify the identity of a specific natural person, or use it with personal information, this kind of non personal information will be considered as personal information during the combination of use, and we will hide this kind of personal information except for your authorization or the laws and regulations. Nominalization and identification processing.

In order to show the order information of your account, we will collect the information that you produce in the process of using our service to show you and facilitate the management of your order.

When you contact us, we may save your communication / call record and content or the way you leave the contact information to contact you or help you solve the problem, or to record the solutions and results of the related issues.

3. We collect your personal information indirectly

To identify the status of the transaction and to provide you with after sale and dispute resolution services, we will collect your transaction, payment, logistics information, or share your transaction information to the service provider through your exchange selected trading objects, payment agencies, logistics companies, etc.

You can use the nave membership account to use the products or services provided by our affiliated company at the link entrance we provide. In order to provide you with one stop service based on the associated account and easy to manage, we focus on your information or recommend the information you are interested in in the nave online mall.

When you use the above service through our products or services, you authorize us to receive, collect, analyze, confirm our source legal or your authorization to provide your personal information or transaction information to us from our affiliated company according to our actual business and cooperation.

If you refuse to provide the above information or refuse to license, you may not be able to use the relevant products or services of our affiliated company, or can not display the relevant information, but do not affect the use of core services such as Nanowin online shopping, search, trading, and other core services.

(4) Provide security for you

Please note that in order to ensure the authenticity of membership and provide you with better security, you can provide us with identity card, officer's card, passport, driver's card, social security card, residence card and other identity information, facial features, and other personal sensitive information, such as sesame credit. If you refuse to provide this information, you may not be able to use account management, shop creation, sale of goods, and potentially risky transactions, but it does not affect your use of browsing, search, and other services.

In order to improve the security of the services you use, our associated companies, partners, and the security of your or other users or the public, the security of the personal property of your or other users or the public is protected from the security risks, such as phishing sites, fraud, network loopholes, computer viruses, network attacks, network intrusion, and more accurate identification of violations. In the case of laws or regulations or the rules of the Nanowin online mall, we may use or integrate your membership information, transaction information, equipment information, and web logs to obtain your authorization or information based on Legal sharing to judge your account and transaction risks, conduct identification, test and prevent security incidents. And take necessary record, audit, analysis and disposal measures according to law.

(5) Other uses

If we use information for other uses that are not clearly stated in this policy or to use information collected on a specific purpose for other purposes, we will ask for your approval beforehand.

(6) Exceptions for authorised consent

According to the relevant laws and regulations, it is not necessary to obtain your authorization to collect your personal information in the following situations:

1. It is related to the security of the state and the security of national defense;

2, Relating to public safety, public health and major public interests;

3, Related to criminal investigation, prosecution, trial and execution of judgments;

4, For safeguarding the vital rights and interests of individuals or other individuals, such as life and property, it is very difficult for you to agree with them.

5. The personal information you collect is publicly available to the public.

6, Collecting personal information from legitimate and publicly disclosed information, such as legitimate news reports, government information disclosure and other channels;

7, It is necessary to sign the contract according to your request;

8, Necessary to maintain the safe and stable operation of the products or services provided, for example, the failure of finding or disposing of products or services;

9. It is necessary for a legal news report.

10. Academic institutions are necessary to carry out statistical or academic research on the basis of public interest and provide the results of academic research or description to identify the personal information contained in the results.

11. Other circumstances stipulated in the laws and regulations.

If we stop operating the products or services of the Nanowin online business city, we will stop collecting your personal information in time. We will notify you in the form of one by one or bulletin to notify you of your personal information, and to remove or anonymously deal with the personal information that you hold.

Two. How do we share, transfer and disclose your personal information publicly?

(I) Sharing

We will not share your personal information with companies, organizations and individuals outside the Nanowin online mall service provider, except in the following cases:

1. Share with clear consent. We will share your personal information with other parties after obtaining your specific consent.

2, In the legal case of sharing: we may solve the needs of the legal regulations, litigation disputes, or according to the requirements of the administrative and judicial organs, and share your personal information.

3, Share with third party service providers: when you buy goods or services at Nanowin online shopping mall, provide third party logistics and installation services to you.

4. Share with associated companies: to facilitate our service based on associated accounts, recommend information that you may be interested in or protect the personal and property security of Nanowin online mall or other users or the public, and your personal information may be shared with our associated company. We will only share the necessary personal information (for example, to use the Nanowin membership account to use our associated company's products or services, we will share your necessary account information to the associated company), if we share your personal sensitive information or the associated company to change the use and processing of personal information. Ask for your authorization.

5, Sharing with authorized partners: for the purpose of realizing this privacy policy, some of our services will be provided by us and authorized partners. We may share some of your personal information with partners to provide better customer service and user experience. For example, when you buy our products on the Internet, we have to share your personal information with the logistics service provider to arrange delivery, or arrange for a partner to provide services. We share your personal information only for legitimate, legitimate, necessary, specific, and clear purposes, and only share the necessary personal information to provide services. Our partners have no right to use shared personal information for other purposes that are not related to products or services.

At present, our authorized partners include the following types:

(1) Authorized partners of advertising and analysis services. Unless you get your permission, we will not share your personal identity information (the information that can identify your identity, such as name or email, that can be linked to you or identify your identity) with the partners providing advertising and analysis services. We will provide these partners with information about its advertising coverage and effectiveness, not to provide your personal identity information, or we will gather the information so that it will not identify you. For example, only when the advertiser agrees to abide by our advertising guidelines, we may tell the advertiser how the effect of their advertisement, or how many people have seen their ads or installed the application after seeing the advertisement, or provide the partners with statistical information that can't identify their personal identity (such as "men". Sex, 25-29 years old, located in Beijing), helps them understand their audience or customers.

(2) Suppliers, service providers and other partners. We send information to suppliers, service providers, and other partners supporting our business, which include providing technical infrastructure services, analyzing the use of our services, measuring the effectiveness of advertising and services, providing customer services, paying convenience or conducting academic research and investigation.

We will sign strict data protection agreements with companies, organizations and individuals that share personal information with us, and require them to deal with personal information in accordance with our instructions, this privacy policy, and any other related secrecy and security measures.

(2) Transfer

We will not transfer your personal information to any company, organization or individual, except in the following circumstances:

1. Transfer in case of explicit consent. We will transfer your personal information to other parties after obtaining your specific consent.

2. In the case of merger, acquisition or bankruptcy liquidation, or other cases involving merger, acquisition or bankruptcy liquidation, we will require new companies and organizations that hold your personal information to continue to be bound by this policy, otherwise we will require the company, The organization and the individual are again asking for authorization for you.

(3) Public disclosure

We will disclose your personal information only in the following circumstances:

1, With your clear consent or your choice, we may disclose your personal information publicly.

2. If we confirm that you are in violation of laws or regulations, or a serious violation of the Nanowin related agreement rules, or to protect the security of the personal and personal property of the Nanowin  mall and its associated company users or the public, we may obtain your consent in accordance with the laws and regulations or Nanowin 's rules on the related agreement of the business city. Disclosure of your personal information including irregularities and measures taken by Nanowin online mall.

(4) The sharing, transfer and disclosure of personal information is the exception of prior authorization.

In the following cases, sharing, transferring, and disclosing your personal information do not require prior authorization.

1. It is related to the security of the state and the security of national defense;

2, Relating to public safety, public health and major public interests;

3, Related to criminal investigation, prosecution, trial and execution of judgments;

4, For safeguarding your or other personal life, property and other major legitimate rights and interests, but it is very difficult for me to agree.

5, You personally disclose personal information to the public.

6, Collect personal information from legitimate and publicly disclosed information, such as legitimate news reports, government information disclosure and other channels.

According to the law, sharing, transferring the personal information that is processed by the identification, and ensuring that the receiver can not recover and reidentify the personal information subject, does not belong to the external sharing, transfer and disclosure of personal information. The preservation and processing of such data will not need to be notified to you and the same with you. Meaning.

3. How do we protect your personal information security

(1) We have adopted industry standard, reasonable and feasible security protection measures to protect the security of personal information you provide, prevent personal information from unauthorized access, public disclosure, use, modification, damage or loss. For example, the exchange of data between your browser and the server (such as credit card information) is encrypted by the SSL (Secure Socket Layer) protocol; we also provide HTTPS (Hyper Text Transfer Protocol over Secure Socket) protocol at the same time; we will use encryption technology to improve the security of personal information; We will use a trusted protection mechanism to prevent personal information from being attacked by malicious attacks; We will deploy access control mechanisms to ensure that only authorized personnel can access personal information; And we will hold security and privacy training courses, and strengthen employees' protection of personal letters. The understanding of the importance of interest.

(2) We have advanced data security management system, which takes data as the core and around the life cycle of the data, and improves the security of the whole system from the aspects of organization construction, system design, personnel management, product technology and so on.

(3) We will retain your personal information only within the time limit required by the purpose of the cost policy or within the period of the legal requirement, unless the extension of the reservation is granted by you or under the permission of the law.

(4) The Internet is not an absolutely safe environment. We strongly advise you not to use personal communication recommended by Nanowin online mall. You can establish contacts and share with each other through our service. When you create exchanges, transactions, or sharing through our services, you can choose to communicate, trade, or share objects independently, as third parties that can see your transaction content, contact way, exchange of information, or share content.

When using Nanowin online business services for online transactions, you inevitably have to disclose personal information, such as contact or contact addresses, to the trading party or potential trading partner. Please protect your personal information and provide it to others only when necessary. If you find your personal information, especially your account or password leak, please contact Nanowin online service immediately, so that we can take the corresponding measures according to your application.

Please note that the information you share and even publicly share when using our service may involve personal or even personal sensitive information of you or others, such as uploading a picture containing personal information when you evaluate. Please be more careful in considering whether to share or even share information publicly when using our services.

Please use complex passwords to help us ensure your account is secure. We will try our best to protect the security of any information you send to us. If our physical, technical, or management protection facilities are destroyed, the information is unauthorized access, public disclosure, tampering or destruction, resulting in your legal rights and interests damaged, we will bear the corresponding legal responsibility.

(5) We will unregularly update and open security risk, personal information security impact assessment report, and other relevant contents, you can be obtained through the Nanowin online business city bulletin.

(6) After the unfortunate incidents of personal information security, we will inform you according to the requirements of the laws and regulations: the basic and possible effects of the safety incidents, the measures we have taken or will take, the suggestions to prevent and reduce the risks, and the remedies for you. We will inform you by mail, letter, telephone, push notice and so on. When it is difficult to inform the subject of personal information one by one, we will release the announcement in a reasonable and effective way.

At the same time, we will also report the handling of personal information security incidents according to the requirements of regulatory authorities.

4. How do you manage your personal information

You can access and manage your personal information in the following ways:

(1) Access to your personal information

You have the right to access your personal information except for exceptions provided for by laws and regulations. You can access your personal information by yourself in the following ways:

Account information - if you want to access or edit personal basic information and payment information in your account, change your password, add security information, or close your account, you can perform such operations by "account management" by login account.

Search for information - you can log on to your account to access or clear your search history through "my footprints".

Order information: you can check or clear your order records and transaction records in Nanowin online mall.

If you can not access these personal information through the above path, you can contact us at any time through Nanowin online customer service. We will reply to your request within 7 days.

For other personal information that you have produced in the use of our products or services, we will provide you with the relevant arrangements in response to the above request in response to this article, "(six)."

(2) Correct or supplement your personal information

You have the right to ask us to make corrections or additions when you find that we are dealing with errors in your personal information. You can make corrections or supplementary applications by way of "(I) visit your personal information".

(3) Delete your personal information

You can delete some of your personal information by way of "(I) visit your personal information".

In the following circumstances, you can ask us for a request to delete personal information:

1, If we deal with personal information violations of laws and regulations;

2, If we collect and use your personal information, we do not get your explicit consent.

3, If we deal with personal information behavior seriously violates the agreement with you.

4, If you no longer use our products or services, or you take the initiative to cancel the account.

5, If we no longer provide you with products or services.

If we decide to respond to your request, we will also notify the subject of your personal information at the same time as far as possible, and require it to be deleted in time, unless the laws and regulations provide otherwise, or those subjects receive your independent authorization.

When you delete information from our service, we may not immediately delete the corresponding information from the backup system, but delete the information when the update is back up.

(4) Changing the scope of your authorization

Each business function requires some basic personal information to be completed (see the privacy policy "third part 1"). In addition, for the collection and use of additional personal information, you can set up in my Taobao account management or contact with the Nanowin online mall to give or recover your authorization (for example, you can take back your mobile phone number to find you with your mobile phone number on the phone end "personal center settings privacy." Authorization).

When you withdraw your consent, we will no longer process personal information. However, your decision to withdraw your consent will not affect the personal information processing that has been done on the basis of your authorization.

(5) Personal information subject cancellation account

You can submit the account cancellation application on the "cancellation account" page (for example, the mobile terminal "personal center settings - account and security cancellation account").

After your active cancellation of the account, we will stop providing you with a product or service, deleting your personal information or anonymously handling it according to the requirements of the applicable law.

(6) Automatic decision making of constrained information system

In some business functions, we may decide only on the basis of the non manual automatic decision mechanism, such as information system and algorithm. If these decisions have a significant impact on your legitimate rights and interests, you have the right to ask us to explain, and we will provide a complaint without infringing the business secrets of the Nanowin online business or other user rights and social and public interests.

(7) Responding to your above request

In order to ensure safety, you may need to provide written request or to prove your identity in other ways. We may ask you to verify your identity first and then process your request.

We will make a reply within 7 days. If you are not satisfied, you can also initiate complaints through Nanowin online customer service.

For your reasonable request, we do not charge the fee in principle, but we will charge a certain cost for repeated requests exceeding the reasonable limit. We may refuse to repeat and require too much technical means (for example, to develop a new system or fundamentally change current practices), to bring risks to the legitimate rights and interests of others, or to be very unrealistic.

In the following circumstances, we will not be able to respond to your request in accordance with the requirements of laws and regulations:

1. It is related to the security of the state and the security of national defense;

2, Relating to public safety, public health and major public interests;

3, Related to criminal investigation, prosecution, trial and enforcement of judgments;

4, There is ample evidence that subjective information exists in a subjective malice or abuse of rights.

5, In response to your request, you will cause serious damage to the legitimate rights and interests of you or other individuals and organizations.

6. It involves business secrets.

5, How do we deal with the personal information of minors?

If there is no consent from parents or guardians, the minors shall not create their own user accounts. If you are a minor, it is suggested that you ask your parents or guardians to read the privacy policy carefully and to use our services or provide information to us on the premise of your parents or guardian's consent.

When the parents or guardians agree to use our products or services to collect minors' personal information, we will only use, share, transfer or disclose such information when the laws and regulations permit, parents or guardians clearly agree or protect minors.

6, How can your personal information be transferred globally?

The personal information collected and produced in the operation of People's Republic of China is stored in China, except in the following circumstances:

1. The laws and regulations have a clear regulation.

2, Get your explicit authorization;

3, You conduct cross border transactions through the Internet and other personal initiatives.

In view of the above circumstances, we will ensure that you provide adequate protection for your personal information according to this privacy policy.

7. How to update the right to privacy policy

Our privacy policy may change.

Without your explicit consent, we will not restrict your rights in accordance with this privacy policy. For major changes, we will also provide more noticing notices (including notifications through the Nanowin online marketplace and even the window tips).

Major changes referred to in this Policy include, but are not limited to:

1, Our service model has changed greatly. For example, the purpose of dealing with personal information, the type of personal information, the use of personal information, etc.

2. Significant changes have taken place in terms of control. Such as change of owners, such as mergers and acquisitions, etc.

3. The main objects of sharing, transferring or publicly disclosing personal information have changed.

4. Significant changes have taken place in your right to participate in personal information processing and the way in which you exercise it.

5, We are responsible for dealing with personal information security responsibility departments, contact ways and complaints channels change.

6, Personal information security impact assessment report shows high risk.

We will also archive the old version of the privacy policy on the special page of the Nanowin online mall for your inspection.

8. How to contact us

You can contact us through the following ways: we will reply to your request within 7 days.

1. If you have any questions, opinions or suggestions on the content of this policy, you can contact us through the Nanowin online business city customer service and the Nanowin online business service center (https://www.nanowin.com.cn) online service.

2, If you find personal information may be leaked, you can report it through online customer service complaints.

3. We also set up a full-time Department of personal information protection. You can contact sales@nanwowin.com.cn through it.