Customer Service

Where will my refund be returned to me?


  1. Nanowin online payment order refund, if the bank information Nanowin will deal with the refund based on the regulations already established by the bank and the relevant agencies, we will all arrange the original card back in order to ensure the safety of the customer's account amount.

  2. Company transfer or check payment order, and customer service personnel to confirm the company related information after the company transfer, currently only support the original road back to the customer's original payment of the company account, the inconvenience to you for your understanding.

  3. Nanowin member points payment can not be directly converted into cash, will be returned in 1 working days to your nave member center.